Philippa Snell
Head of sales and marketing, Cornish Gems
Welcome packs should be convenient

Welcome packs should be convenient

We listened to guest feedback to make welcome packs not only more luxurious, but more convenient. Local bread, eggs and butter are the most commented on additions – practical and convenient for guest arriving to their holiday cottage late in the day. We improved our productivity, saved money and improved our guest welcome packs by teaming up with a local business to coordinate supplies and delivery of up to 150 welcome packs a week. It is also good to support them.